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Sunday, January 18, 2009

Delegation - How To Be Effective REPOST

Picture by KM Photography

We all get to be the boss sometime in our life, whether it be with our work, our school, in our homes or with our children. Being a leader has it's challenges. There is a job that has to get done and you either need help with it or you need someone else to complete the task. There is a certain way the project needs to get done and usually a time frame that has to be met. Knowing how to ask for that help and see that the project gets carried out is a skill some people need a little help with.

#1: Describe the job and the outcome that needs to be reached. For example: "Today, we need to get this mailing out to all of our clients."

#2: Specify who's responsible for meeting this goal: "I would appreciate your help in spearheading this project and seeing that it gets completed today. Can you please take care of this?"

#3: Describe the steps that need to be completed so that the project is successful: "It's important that we make enough copies of this memo so that all of our clients receive it. We will need to put it on letterhead, prepare labels and envelopes and tri-fold the memo so that it fits in the envelope. Then, let's make sure that the correct postage gets applied and that the mail is done before the carrier arrives at 4:00 pm."

#4: Ask if there are any questions or concerns with accomplishing the task: "Do you have any questions? Do you think that you will be able to get this mailing out by 4:00 pm today?"

As the employee being given the task, this would be the time for you to clarify the instructions to make sure that you understand everything that is being asked. Far too many times, employees feel intimidated and they proceed with a project without fully understanding what needs to be done. This leads to mistakes and delays in completing assignments.

#5: Make yourself available to the employee and check on their progress.

#6: When you see that the job is completed, praise your employee: "I see you got those memos out. Thank you so much for taking care of that, you did a really good job. Those memos were really important."

The steps above can be applied to any sort of delegation, whether it be asking your kids to do a chore or working with groups for community service. Following these steps will help make you an effective delegator.

8 comments:

Mystic Sight said...

great blog!

Danifer said...

Mystic,

Welcome. Thank you for the compliment and thanks for stopping by.

david mcmahon said...

You mean ... I'm the boss of my house? Really???

Danifer said...

David,

Well....If you have a spouse, I am sure that could be argued - lol. I know in my house, I claim to be the boss, but my husband has his own opinions on that.

Thanks for stopping by.

Jannie Funster said...

You are so smart! Great ideas. I'll try them out on Kelly, one tough employee at times - if they can work on her, they'll work on anybody.

Love your new look!
xo

Danifer said...

Jannie,

Thank you :) Good luck with Kelly!!! Let me know if you get a better response than you are used to.

Jannie Funster said...

You know, I did last night with her feeding the cat, we played "employer - employee." She loved that I asked her if she had any questions.

Danifer said...

Jannie: That is so great! That made me smile - thank you.